What are your main product ranges?
Our main products include Wrought Iron Doors & Windows, Aluminum Doors & Windows, as well as various types of Balustrades (Aluminium, Glass, and Stainless Steel).
Are the windows and doors available in standard sizes?
No, our products are primarily based on customized sizes, designs, and colors to meet specific project requirements.
What is the typical delivery time?
The standard delivery time is between 38 to 45 days after the deposit is received and shop drawings are confirmed.
Do the windows come with glass already installed?
Yes, our products come complete with glass, frame, sash, and hardware installed. You can install them directly into your wall opening.
What are your standard payment terms?
Our standard terms are a 30%-40% deposit, with the balance paid after inspection and before shipment.
What kind of warranty do you provide?
We provide a 10-year quality warranty covering frames (against fading or peeling) and accessories. German hardware also carries a specific 10-year warranty.
Orix Steel
