?
Frequently Asked Questions
What are the main advantages of your products?
We provide products that meet international standards with over 15 years of manufacturing experience. Our focus is on delivering top-tier quality at reasonable prices through three different systems to meet various market demands.
What is the standard size of your windows and doors?
Our products are fully customized based on the specific size, design, and color requirements of our customers.
What is the delivery time for an order?
Typically, delivery takes between 38 to 45 days after the deposit is received and the shop drawings are confirmed.
What are your payment terms?
We require a 30%-40% deposit, with the remaining balance to be paid after your inspection and before shipment.
Do the windows come with glass installed?
Yes, our windows come complete with the glass, frame, sash, and hardware installed. You only need to install them directly into the wall opening.
What kind of warranty do you provide?
We provide a 10-year quality warranty, ensuring frames do not fade or peel, and hardware functions properly. If a quality problem occurs, we provide replacements via international courier.
Orix Steel
