Frequently Asked Questions
What standard of lock mortise is this?
This is the standard Ansi mortise. The mortise is suitable for more than 90% locks in the market, so it is very easy and convenient to replace the old locks by our locks.
Is it difficult to install door locks?
It is easy to install, and we provide a tutorial on how to install it correctly.
Can you provide samples?
We can deduce the sample charge when you place a bulk order in the future.
What range of products do you offer?
We provide Hotel Door Locks, Fingerprint Digital Locks, WIFI/Bluetooth locks, Face & Door Viewer locks, and related accessories.
What is the delivery timeline?
Sample delivery takes about 5-7 working days. Bulk orders typically take 25-30 working days after receipt of payment.
What post-purchase services are available?
We offer a one-year warranty, including product training against factory defects, partial repairs, and technical support including spare parts during the warranty period.
Orix Steel
